Privacy Policy
Effective date: September 23, 2024
Your privacy is important to Dikla Spirit, and we are committed to protecting your personal information.
Dikla Spirit Inc is a distinct entertainment platform designed to provide spiritual guidance, energy work, and products that can aid in personal and spiritual growth. By focusing on holistic development, Dikla Spirit offers a range of services and items intended to nurture both the mind and spirit, helping individuals on their journey towards self-discovery and empowerment. This website, www.diklaspirit.com, is operated by Dikla Spirit Inc. C Corporation (“Dikla Spirit”, “we” or “us”) located at 2510 East Sunset Road, Las Vegas NV 89120.
This Privacy Policy (“Policy”) relates to our use of your personal information when you:
- Use our website, microsites, or mobile applications;
- Register for our rewards program;
- Purchase products directly from our website;
- Interact with us through social media, adverts, or content on third-party websites;
- Interact with us in person by attending a Dikla Spirit event; and/or
- Otherwise engage with us, for example by contacting our friendly customer (collectively the “Services”) service team.
Information Collected by Dikla Spirit and Its Purpose
Personal Information Categories
- Dikla Spirit gathers certain personal information when you interact with our services.
- This data collection serves various purposes, primarily to ensure the effective delivery of our services and to enhance your experience with us.
- Identifiers: This includes information like your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
- For instance, when you create an account, make a purchase, leave a product review, enter a competition, or reach out to our customer service, we may request your full name, date of birth, gender, email, mailing address, and phone number.
- Additionally, when requesting spiritual services such as Spells or Channelling, you may need to provide a photograph along with personal details about yourself or others involved.
- This data is used strictly for service provision and is stored according to our privacy policy; it will not be shared with third parties without consent unless legally obligated.
- In case of transaction disputes, relevant information might be shared with your credit card company to verify the purchase.</strong<
- Upon account registration, we gather account-specific details like your join date and order history.
- Images and Photographs: If you enter a competition through our website or social media, or tag us in posts, you might provide a photograph. Similarly, interactions through augmented reality features or face evaluation tools may involve photo submissions.
Information We Collect Automatically
When you engage with Dikla Spirit, we may use cookies and similar tracking technologies to automatically collect information about you. For more details, please refer to our Cookies Policy. This information includes:
- Internet or Other Electronic Network Activity Information: This encompasses your browsing history, search history, and interaction details with our website, application, or advertisements. For instance, as you visit our website or interact with our digital content, we gather data from your computer, tablet, or mobile phone (“Device”). Such data may include your IP address, Device type (like make and model), unique device identification numbers, and browser type, along with time zone settings. Additionally, we track your interactions with our platform, such as pages accessed, links clicked, navigation patterns, duration on each page, preferences, viewed or searched products and services, along with any crashes, download errors, and response times.
- Geolocation Data: This involves collecting your physical location or movements through your IP address, inferring broader geographic locations such as city or postcode levels. When you visit our website or engage digitally with us, we may determine your general geographic area (e.g., country or city-level location) from your Device.
- Inferences Drawn from Other Personal Information: We may derive a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. For example, when you visit our website, we might use the previously mentioned personal information to deliver tailored advertising, content, and products that may interest you.
How Does Dikla Spirit Inc Utilize My Personal Information for Business Purposes?
To process and utilize your personal information legally, we are obliged to satisfy at least one condition under applicable data privacy laws. The specific purpose for collecting and using your personal information will generally depend on the type of information and the circumstances surrounding the collection. Typically, we rely on the following grounds:
- Performance of a Contract: Your personal information may be essential for fulfilling our contractual obligations or entering into a contract with you. For instance, if you purchase services or products from us, we need your details to complete the transaction. In employment scenarios, your information is key for processing job applications, offers, onboarding, and fulfilling our role as an employer.
- Compliance with Legal Obligations: We might need to use your personal information to comply with legal requirements, such as identity verification and due diligence procedures.
- Pursuing Legitimate Interests: Provided it doesn’t unjustly affect your rights, we can use your personal data to further our legitimate interests, such as improving our digital platforms, products, and marketing efforts.
- Consent: In certain cases, we may ask for your consent to collect and use your personal data. This includes situations involving sensitive information related to employment opportunities or consent for e-marketing communications.
- Vital Interests: Sometimes, using your information is necessary to protect your vital interests or those of others.
While providing some personal information may be mandatory to access certain services, you will always be informed about such requirements and consequences of withholding that information. If you have any doubts or need further clarification about our use of your personal data, please reach out to us using the provided contact details support@diklaspirit.com
Information We Obtain from Third Party Sources
Periodically, we may receive personal information about you from third-party sources, ensuring these parties either have your consent or are legally authorized to share your information with us. Types of personal information from third parties may include:
- Social Media Partners: If you log in to our website using a social media login or use features like “like” or “share” buttons, that platform may pass certain information to us. Such information may include your user ID on that social media site, associated name, email address, location, and any other details permitted by the site’s privacy policy.
- Retailers, Distributors, and Third-Party Brand Partners: Subject to applicable data protection laws and your consent (if applicable), our retailers, distributors, and brand partners may share information with us. This can include your first and last name, email address, postal address, phone number, gender, browsing patterns, geo-location, Device identifiers, cookie data, demographics, appearance details, as well as product and service information from their stores or websites.
- Technology Partners and Market Research Organizations: With your consent and compliance with relevant data protection laws, our technology partners might share insights such as your browser patterns, geo-location, and Device identifiers.
Purposes for Data Collection and Usage
- To efficiently provide you with the products and services you have requested, we utilize personal information to manage our relationship with you and fulfill our obligations, which includes handling internal accounting tasks and administrative duties.
- This involves processing payments for your purchases or other services and creating and managing your account.
- When you place an order on our website, your payment will be securely processed by Stripe Payments, which manages your information, including payment data, in line with their privacy policies.
- To verify your identity, for instance, we may utilize your email address to determine if an account already exists with us.
- For analytical purposes, we examine personal information like location, requested products or services, age, time zone, IP address, and URLs visited.
- This helps us understand our customer base, generate statistics, and develop marketing strategies to enhance our services, products, and website.
- By aggregating and anonymizing your data, we can create customer segments, shared with affiliates and partners.
- Additionally, we employ Google, a third-party analytics provider, to gather information about website usage and users, including demographic and interest data, using cookies to gather insights on browsing habits and device usage, helping improve our offerings without linking this data to your personally identifiable information.
To Provide You with Marketing Communications
If you choose to receive marketing communications from us, we may use your personal information to keep you up to date with our latest products, services, surveys, announcements, upcoming events, sweepstakes, contests, and other promotions via newsletters, emails, or other forms of communication.
For Tailored Advertising
We, or third-party vendors, may use your personal information to provide tailored advertising on third-party sites, including social sites. These advertisements are either: (i) “contextual” (meaning they are presented based on the webpage you are viewing); or (ii) “behavioral advertising” or “interest-based advertising” (i.e., where advertisements are shown based upon your inferred interests from your information, including demographic, geographic, and interest-based data). Tailored advertising may specifically include or exclude individuals who have registered for our products to ensure you receive information most relevant to you.
To achieve this, we may track your browsing activity across different websites, different devices, and/or applications. By matching your browsing activity on one device, such as your mobile phone, with another device, like your tablet, we ensure our advertising is tailored to your preferences. If you no longer wish to see tailored advertising, manage your cookie preferences and choose to opt-out of those cookies by clicking “Set my cookie choices.” Additionally, some third-party sites allow you to stop seeing advertisements from specific advertisers on that site, so check your preferences on those websites.
For SMS Communications
When you sign up to receive text messages from us on our website, via text message, or by opting to receive news, offers, updates on out-of-stock items by entering your name and phone number and subscribing or ticking a box at checkout indicating you’d like to receive text messages, we collect your phone number, browser information, the page you signed up on, and any additional information you provide. For more details on SMS messages, including opting-out instructions, please read our Terms of Use.
For Non-Marketing Communications
Your personal information may be used to communicate crucial account-related information, requested services, or other non-marketing communications. This includes:
- Verifying your identity when signing up;
- Providing password and/or username resets upon request;
- Notifying you of service suspensions for maintenance or termination;
- Updates to this Policy or our Terms of Use; or
- Information about requested or purchased products
We will never request your password via communications, so remain cautious if such requests are received.
To Provide the Best Service to Our Customers
We may use your personal information to process and respond to your questions and inquiries.
For Site Optimization and Management
Your personal information may be used to manage the website, ensure network and data security, personalize future visits based on your interests for a user-friendly experience, improve the website and digital offerings, including resolving operational problems, and provide services to partners such as tools, analyses, data, and insights on how websites or applications are used.
For Enhanced Viewing
We may use your IP address to present short video clips of our products.
For Product Development and Business Development Purposes
Information collected from you will be used to enhance our products and further rewrite and develop our business strategies.
Utilization of Non-Personally Identifiable Information
We utilize non-personally identifiable information, such as anonymized and aggregated usage data, in a variety of ways that do not single out individual users. This information helps us enhance the operation and management of our services. It is instrumental in developing new features, functionalities, and services, conducting internal research, comprehending usage patterns, resolving disputes, troubleshooting issues, fulfilling user requests, and ensuring security and compliance. When non-personally identifiable data is combined with personal information, we treat it as personal information.
Shift in Purpose
We are committed to using your personal information strictly for the purposes for which it was originally collected, unless there is a legitimate reason that aligns closely with the initial intent. If you wish to understand how a new purpose is consistent with the original one, please reach out to us for clarification. Should there be a necessity to process your personal information for new, unrelated purposes, we will inform you of this necessity and our justifications for it. Be advised that in some circumstances, we may process your personal information without your prior knowledge or consent, as long as it aligns with the legal requirements and the outlined rules.
Disclosure of Your Personal Information
We may have shared your personal information with various entities for specific purposes.
- With Our Affiliates: We may disclose your personal information to Dikla Spirit affiliated companies to facilitate the provision of our products and services to you. This sharing aligns with the purposes detailed in this Policy or as communicated to you when collecting your information.
- With Third Parties for Marketing Purposes: For certain promotions and events, you may have the opportunity to consent to receive marketing communications from our partners. If you have provided such consent, your personal information may be utilized by these third parties as specified at the time of entry or sign-up for promotional updates.
- With Our Service Providers and Business Partners: We engage a variety of third-party service providers and business partners who perform functions on our behalf, supporting us in delivering products or managing our website. This may involve sharing information with advertising providers who furnish space or facilitate advertising-related services, companies that supply marketing and customer relationship management databases, data analysis firms that provide insights and trend analysis, customer support specialists, fulfillment companies handling orders and promotions, application development and web hosting companies, IT and related infrastructure providers, email delivery services, and professional service consultants.
- As Part of a Business Transfer: Dikla Spirit might disclose your personal information to potential buyers or their representatives as part of any potential divestiture, merger, acquisition, bankruptcy, or similar transactions or proceedings.
- To Comply with Laws: We might share your personal information with law enforcement, regulatory bodies, government agencies, courts, or other third parties if we deem disclosure necessary to adhere to legal requirements, assert or defend our legal rights, or protect your vital interests or those of others.
- With Your Consent: We may disclose your personal information to any other party with your explicit permission. We would always obtain your consent beforehand, and you may withdraw it at any time.
Access by Company Employees
- The information you share when purchasing our services may be accessed by certain company employees as necessary to fulfill their roles. This includes developers, customer service representatives, and sales personnel, all of whom adhere to strict confidentiality protocols.
- These employees are trained to handle your information with the utmost care and professionalism to ensure your privacy and security are maintained at all times.
- Rest assured, access to your personal data is limited to only what is necessary for effective service delivery and support.
What Are My Data Protection Choices and Rights?
Dikla Spirit is committed to respecting your rights when it comes to accessing and managing your personal information. You have several choices regarding the data we gather about you. When we request personal information that isn’t essential for providing our Services, you have the option to decline. However, please be aware that declining to provide certain necessary data may restrict your access to some features or services. We strive to ensure that all personal information we maintain is precise, complete, and current. While we make every effort to achieve this, we encourage you to inform us if your contact details change. Should you find that any information we hold is incorrect, incomplete, or outdated, you are welcome to contact us at support@diklaspirit.com.
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Access to Personal Information
Depending on your location, you might have the right to request access to your personal information. In such instances, we will comply with your request, abiding by all applicable legal requirements and exceptions, which may include identity verification procedures. Before we share any data, we require proof of identity and enough details about your interactions with us to identify the relevant information. Please note that a fee might be applicable for providing you this data, except where local law prohibits it.
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Correction and Deletion
In some regions, you have the right to request corrections or updates to your personal information if it is inaccurate. You may also have the right to request the removal of your personal information. Bear in mind that we might deny such requests if your personal information is necessary to deliver the services or products you requested, such as sending a product or invoice to your email address, or if its retention is mandated by law.
Receiving Marketing Communications
- We will only send you marketing communications if you have given your consent or if allowed by law.
- Should you choose to opt out of these communications at any point, you can easily do so by clicking the ‘unsubscribe’ link found in our emails, texting STOP in response to any of our text messages.
- Be aware that opting out of marketing communications will not affect the delivery of service-related messages, such as purchase confirmations from our website.
Retention of Personal Information
- We will retain your personal information for as long as there is a legitimate business need. This encompasses providing you access to diklaspirit.com and other digital services, delivering any products you have purchased, or fulfilling legal, tax, or accounting obligations. Throughout this duration, your information will be securely stored and managed in accordance with our privacy protocols.
- Please be aware that your personal information is retained even after the completion of provided services.
- We do this to ensure the continuity and enhancement of services, facilitate future interactions, and comply with any legal or contractual obligations. Your data is safeguarded and utilized according to our privacy policies, ensuring that your rights to privacy and data protection are persistently honored.
International Data Transfers and Processing
- In order to provide our services, we may need to transfer and process your personal information internationally, including to destinations outside the country in which you are located.
- As a result, your information may be transferred to and/or processed in countries that may not guarantee the same level of protection for personal information as the country in which you reside. However, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Policy.
- These safeguards may include using standard contractual clauses approved by relevant regulatory authorities, employing robust technical and organizational measures to secure your data, and ensuring that any third-party processors are contractual bound to protect your personal information. We are committed to maintaining these protections to ensure that your privacy is respected and maintained globally while providing you with high-quality services.
Interactions with Social Networking Sites and User-Generated Content Platforms
Our website may provide convenient access to certain social networking sites and other services with user-generated content features, such as Facebook, Instagram, and Twitter (“Social Sites”). Please be aware that we do not oversee these services and cannot be held responsible for their operations. We recommend checking the Social Sites’ privacy policies for details on how they collect, use, and share your personal information, as well as options for managing your privacy settings.
Our website might allow you to:
- Access Social Sites: This can involve viewing content like videos or engaging with third-party websites when you make comments, share, or like content on the Social Site through a social network plug-in. In these cases, the third party’s privacy policy will govern your interactions.
- Submit Content to Social Sites: This includes sharing in reviews, discussion forums, message boards, photographs, and other public areas (“Public Forums”). We do not limit the distribution of personal information you choose to disclose in these Public Forums, so we advise against sharing any personal data in these spaces. It’s important to understand that we cannot prevent third parties from using your information in ways that might breach this Policy or relevant laws.
- Accept Certain Cookies from the Site: For instance, “Facebook Pixels” help us understand your activity, allow us to tailor Dikla Spirit content on Social Sites to your interests, and assess the effectiveness of this content.
- Sign-in to the Site using a Social Site: For an enhanced user experience, signing in with a Social Site account might give us access to information you’ve permitted it to share. This sign-in may also send information like your username or social media handle to authenticate you and allow the Social Site or third party to collect details such as your IP address, browser and device details, and the webpage address. Cookies from the third party that contain identifiers might be placed and read during this process.
The use of your personal information with Social Sites will be in line with this Policy, or as communicated to you. Remember that many third-party sites, including Social Sites, may be managed by third parties, and we advise reviewing their privacy policies and terms of service carefully.
Promotions and Participation
- Dikla Spirit, alongside its preferred third-party service providers or business partners, may offer sweepstakes, contests, promotions, and surveys (each a “Promotion”). In such instances, we will utilize your personal information in accordance with this Policy, or as otherwise communicated to you.
- However, please be aware that for certain Promotions, a third party’s privacy policy may govern the personal information you provide.
- We strongly recommend checking who is operating the Promotion, along with the applicable terms, conditions, policies, and rules before participating.
Links to Third-Party Websites
Our website may include links to or from third-party sites. It is important to note that we do not govern the privacy practices of these third parties. This Policy is solely applicable to the personal information we collect as outlined above. We encourage you to carefully review the privacy policies of any third-party sites you visit through links on our website or in other ways.
Protecting Your Personal Information
- We recognize your concerns regarding the use and sharing of your personal information, and we greatly appreciate the trust you place in us.
- To protect your personal data, we employ a range of robust technical and organizational security measures.
- These encompass physical, administrative, and technical safeguards aimed at preventing unauthorized access, use, and disclosure.
- Our protective measures are designed to ensure a level of security that corresponds with the risks involved in processing your personal information.
- However, it is important to acknowledge that no method of electronic data transmission can guarantee complete security.
- Therefore, we cannot assure you that our security measures will never be circumvented or fail, nor that they will always be sufficient or effective.